Mitel Speech Server Guía de usuario descargar pdf (Pagina 5)

Getting Started

Purpose of this Guide

This guide provides procedures for managing calls on the attendant-only Mitel

Speech Server

system.

Users with the unified messaging option should use the other guide, the Mitel Speech Server

Attendant/Unified Messaging User Guide.

About Mitel Speech Server

Mitel Speech Server is a speech-enabled application that uses an automated attendant to route

incoming calls based on spoken commands. Typically, you say the name of the person that

you want to speak to, and the system transfers your call to the requested party.

Speech Server also supports unified messaging. This optional feature requires a different

installation and configuration from the attendant-only system. This guide is written for the

attendant-only system.

In order to communicate, Speech Server uses speech recognition and text-to-speech

technology.

Speech recognition

• Stores your voice print when you enroll and uses your voice print to identify you every time

you login.

• Recognizes your voice commands and performs your requested task, for example, "Call

Anne Smith."

• Recognizes names in your personal contact list and includes that contact within the task,

for example, "Call the Eye Doctor."

Text-to-Text Speech

• Reads names that are not personally recorded.

• Available in French, Spanish, United Kingdom (U.K.) English, and North American (N.A.)

English.

Benefits of the System

You can do the following tasks:

• Place calls to any number in the Company Directory by saying a name, extension, or

department.

• Use a multi-level menu to direct a call.

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