
5320 SIP Phone SIP User and Administrator Guide
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PERSONAL KEYS................................................................................................... 12
Line Keys ......................................................................................................................... 12
Pre-assigned Personal Keys ............................................................................................ 12
Using Your IP Phone with Mitel Unified Communicator Express ...................................... 13
MAKING AND ANSWERING CALLS ...................................................................... 14
Dial by Number .............................................................................................................................. 14
Dial by Name ................................................................................................................................. 14
Dial by SIP URL or IP Address ...................................................................................................... 14
Dial by People Entry ...................................................................................................................... 15
Dial by Call History Entry ............................................................................................................... 15
Redial ............................................................................................................................................. 15
Answering Calls ............................................................................................................... 16
Answer a Call ................................................................................................................................. 16
Auto Answer ................................................................................................................................... 16
Answer a Call Waiting .................................................................................................................... 16
Calling and Called Party Display ................................................................................................... 17
CALL HANDLING .................................................................................................... 18
Hold ................................................................................................................................. 18
Hold a Call ..................................................................................................................................... 18
Retrieve a Call from Hold ............................................................................................................... 18
Change On-Hold Settings .............................................................................................................. 18
Call Forward .................................................................................................................... 18
Call Transfer .................................................................................................................... 19
Transfer .......................................................................................................................................... 19
Transfer a Call to a Third Party Already on Hold ........................................................................... 19
Conference Call (Three-Way) .......................................................................................... 19
Conference .................................................................................................................................... 20
Add a Party On Hold to a Call in Progress .................................................................................... 20
Return to a Conference Call after Accepting an Outside Caller .................................................... 20
Messages - Advisory ....................................................................................................... 20
USING ADVANCED FEATURES ............................................................................ 21
Do Not Disturb ................................................................................................................. 21
Call History ...................................................................................................................... 21
View a Call History Entry ............................................................................................................... 21
Delete a Call History Entry ............................................................................................................. 22
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