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5320 SIP Phone SIP User and Administrator Guide

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Call Transfer

You can transfer an active call to another party (one line must be free on your phone). The 5320

SIP Phone supports four lines. If all lines are busy on your phone, no calls can be transferred.

Note:

During a conference call, any party can perform a call transfer when one line on the phone

that initiated the conference call is not in use. For conference call information, see Conference Call

(Three-Way) on page 19.

Transfer

To Transfer an active call:

1. Press

(TRANS/CONF).

2. Dial the number of the third party.

3. Do one of the following:

• To complete the Transfer, hang up.

• To announce the Transfer, wait for an answer, consult, and hang up.

• To cancel the Transfer, press (CANCEL).

To transfer an active call during headset operation:

4. Press

(TRANS/CONF).

5. Dial the number of the third party.

6. To complete the Transfer, press the Release feature key.

Transfer a Call to a Third Party Already on Hold

1. While on a call, press (TRANS/CONF). The call is put on hold.

2. Press the Line key of the call on hold, and then press

(TRANS/CONF).

3. Hang up.

Conference Call (Three-Way)

When two parties are connected on a call, either of those parties can originate a three-way

conference by adding a third party to the call in progress. Once three parties are connected, no

more parties can be added to that call.

A party can be involved in more than one three-way conference call at a time, but the calls cannot

be merged. For example, A and B are on a call. A adds C to create three-way conference call

ABC. B adds D to the call with A to make conference call ABD. ABC and ABD remain separate–

D is not added to conference call ABC.

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Mitel SIP USER AND ADMINISTRATOR GUIDE 5320 Especificaciones Pagina 25