8
2. The phone does not ring
Check whether the ringer is SILENT or RINGER VOL is OFF.
The silent icon will appear on the screen if the ringer is on silent. To adjust the ringer:
o Kirk Wireless 4020/4040 handset
Press the Menu # key.
o Kirk Wireless 5020/5040
While in an idle state (no call in progress), press the menu key followed
by #.
To verify the ringer volume:
o Kirk Wireless 4020/4040 handset
1) Press the Menu key.
2) Scroll to SET PROFILE RINGER VOL by using the right
arrow key.
3) Turn the volume up and down using < and >. Confirm with .
o Kirk Wireless 5020/5040
1) Press Menu to enter main menu.
2) Scroll to Settings and press Select.
3) Scroll to Ringing volume and press Select.
4) Press left or right side of navigation key to adjust the volume of
the ring tone.
5) Press Set.
3. Not possible to turn on the telephone
Check if battery is connected. If it is, charge battery or replace it.
4. The telephone turns off when receiving a call and going off-hook
Charge the battery. If it's still a problem change the battery as it might be defective.
Connect+ and Interoperable Phones
ADTRAN has established the Connect™ Interoperability Program to allow participants in the program
(Partners) to certify that their products and/or services are interoperable with ADTRAN's products. The
program also allows for interoperability certification between third-party products that hold an ADTRAN
Interoperability Mark, when ADTRAN recommends combinations of third-party products, such as
headsets for use with telephones, or telecommunications services for use with gateways. This means that
there are also different program levels for telephones, most commonly Connect+ and Interoperable.
The highest program level for vendor products is Connect+. This level means that the partner product is
fully supported by ADTRAN and the third-party vendor. The phone can be auto-detected and configured,
as well as supporting automatic firmware deployment. This means ease of use for the Administrator, end-
user of the UC server, and the vendor product that is certified by ADTRAN as Connect+. This partner
level also means that ADTRAN has direct support with the vendor.
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