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9
Specifications and Requirements
Hardware, software, network, and communication platform specifications and requirements for
MCA are defined in accordance with MAS server specifications. Because MCA must be installed
on a MAS server (v5.0 or later), hardware requirements for the server are determined by MAS
requirements.
MCA hardware requirements for single and multi-application configurations are the same. For
detailed hardware requirements information, refer to the Mitel Applications Suite Engineering
Guidelines on the Mitel eDocs Web site
(http://edocs.mitel.com/default.htm).
To use MCA and the MCAC application, the user’s computer must meet the requirements
detailed in the following tables.
Note: Technical documentation on the Mitel eDocs Web site is for registered Mitel
Online users and requires a valid user name and password.
Table 1: User Computer Requirements
Component Requirements
Mitel Collaboration Advanced
Client Computer Hardware
Dual Core, 1.6 GHz processor or higher
RAM: 2 GB minimum (4 GB or more recommended).
Performance may decline if running other applications in conjunction
with MCA. Performance may decline if broadcasting HD video.
Mitel Collaboration Advanced
Client Computer Operating
System
One of the following operating systems:
• Windows XP Home Professional and Media Center with Service
Pack 3 (SP3)
• Windows Vista
™
Home Basic, Home Premium, Business, Ultimate,
and Enterprise with SP2
• Windows 7 Home Premium, Professional, and Ultimate
• Windows 8 (Desktop mode only)
Note that Microsoft .Net 4.0 is required.
Mitel Collaboration Advanced
Web Client
One of the following:
• Internet Explorer
®
8.0, 9.0 and 10.0
• Mozilla Firefox 20
• Google Chrome 26
• Apple Safari 5.0 or 6.0
• Tablet browsers: Safari 5.x and 6.x Android 4.2
Administrator Web Client Internet Explorer
®
8.0, 9.0 and 10.0
- COLLABORATION ADVANCED 1
- All rights reserved 2
- Chapter 1: 3
- Overview 3
- Chapter 2: 3
- Configuration 4
- Programming 4
- Chapter 4: 6
- Troubleshooting 6
- Appendix A : 6
- Voice Prompts 6
- CHAPTER 1 7
- MCA Launcher 10
- Remote Control enhancement 10
- Personal ID (Identification) 11
- Google Apps Integration 12
- SIP and HD Video Support 12
- Conference Enhancements 13
- Client Only Delivery 13
- 1-way Audio to Web Client 13
- MAS 5.0 Enhancements 14
- Licenses 16
- Capacity and Performance 17
- Web-Only Conference 18
- Bandwidth Requirements 19
- Audio and Web Conference 20
- Outlook Form Template 23
- IAWC Migration 24
- CHAPTER 2 27
- Configure the MCD as follows: 30
- Create IP Devices 31
- Create a Hunt Group 31
- Configure the Mitel 5000 CP 32
- Enable OAI Connection 33
- Configure IP Station Settings 34
- CHAPTER 3 37
- Chapter 3: 38
- Configuring System Options 42
- Configuring Voice Prompts 48
- Recording Custom Prompts 49
- Uploading Custom Prompts 49
- Configuring Music-on-Hold 50
- Viewing the Licenses 51
- To view the current settings: 52
- To change a graphic: 52
- To restore default settings: 53
- Migrating IAWC Data 55
- Configuring SIP Server 56
- Recording Retention Settings 60
- Manage Clients 60
- Adding User Accounts 62
- Adding Guest User Accounts 63
- Deleting a user profile 63
- Managing User Accounts 63
- Accessing a User Account 64
- Editing a User Profile 64
- Viewing Scheduled Conferences 66
- Adding a Delegate 68
- Listing User Accounts 69
- Sending a Broadcast E-mail 73
- Configuring Billing Codes 73
- To add a billing code: 74
- To delete a billing code: 74
- Viewing Active Calls 75
- (“200 OK”): 77
- Manage Recordings 78
- License Usage 79
- Accessing SIP Logs 79
- Logs.zip 80
- Log files available on server 80
- Server Reporting 81
- VoIP Utilization Statistics 82
- Scheduled Conferences 83
- System Alerts Log 84
- Install History Log 84
- Port Reservations Report 85
- CHAPTER 4 89
- Troubleshooting Tables 92
- Table 16: Dialing Issues 96
- Technical Support 98
- APPENDIX A 99
- Introduction 100
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