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Mitel
®
Model 8520 User Guide – Issue 12, October 2008 Page 23
Answering and Placing Calls
Dialing Station Speed-Dial Numbers
To dial a Station Speed-Dial number:
Do one of the following:
• Dial 382, and then enter the Station Speed-Dial location number (0 to 9). The
system dials the number.
• Press (Up) or (Down) to scroll through the speed-dial locations, and then
press # to select the location and dial the number.
You can also program buttons to dial Station Speed-Dial numbers. See “Assigning Speed-Dial
Entries to Programmable Buttons” in the following section.
Deleting Speed-Dial Entries
To delete a Station Speed-Dial entry:
1. With the handset on-hook, dial 383. PROGRAM STN SPD (0-9) OR SCROLL appears.
2. Do one of the following:
• Press (Up) or (Down) to scroll through the speed-dial locations.
• Enter the speed-dial location (0 to 9).
Press # to select the location.
3. Press the MUTE button repeatedly until the name is erased, and then press # to
continue.
4. Press the MUTE button repeatedly until the number is erased, and then press #. STN
SPD BIN # <number> UPDATED appears.
Assigning Speed-Dial Entries to Programmable Buttons
You can assign Station or System Speed-Dial numbers to your programmable buttons. Before
assigning the speed-dial number to a programmable button, make sure the number has either a
Station or System Speed-Dial code assigned to it.
To program a System/Station Speed-Dial button:
1. With the handset on-hook, dial 397. PRESS THE BUTTON TO PROGRAM appears.
2. Press the feature button that you want to use as a speed-dial button.
3. Dial 382 (Station Speed Dial) or 381 (System Speed Dial).
4. Do one of the following:
• Press (Up) or (Down) to scroll through the speed-dial locations.
• Enter the speed-dial location (0 to 9 for Station Speed-Dial or 000 to 999 or 0000 to
4999 for System Speed Dial).
- Model 8520 1
- * to cancel the feature 3
- Commonly Used Feature Codes 3
- 3
- Maintenance and Repair 6
- Product Disposal Instructions 6
- Endpoint Usage 7
- Notice to Canadian Customers 8
- Notice to U.S. Customers 8
- Notice to European Customers 8
- Contents 9
- Call Features 27 10
- Messages 37 11
- Hunt Groups 43 11
- Troubleshooting 47 12
- Index 49 12
- Getting Started 13
- About Your Endpoint 14
- Feature Descriptions 15
- Message Indicator Lamp 16
- Programmable Buttons 16
- Dialpad Buttons 16
- Feature Buttons 17
- Comfort and Safety Tips 18
- Headset Instructions 19
- Personalizing Your Endpoint 21
- Listening to Background Music 22
- Changing the Language 22
- Default Access Codes 23
- Default Feature Codes 24
- Personalizing Your Endpoint 25
- Programming DSS/BLF Buttons 26
- Viewing Button Assignments 26
- Switching Keymaps 27
- Answering and Placing Calls 29
- Using Automatic Trunk Answer 30
- Placing Calls 30
- Using Camp-on 31
- Using Off-Hook Voice Announce 31
- Placing External Calls 32
- Redialing a Number 32
- Using Speed Dial 33
- * for a colon (:) 34
- Deleting Speed-Dial Entries 35
- Using the Directory 36
- Using Account Codes 37
- Call Features 39
- Using Ring Intercom Always 40
- Using Mute 40
- Placing Calls On Hold 40
- Entering a Hookflash 40
- Transferring Calls 41
- Viewing Caller ID Information 42
- Forwarding Calls 42
- Placing Conference Calls 43
- Using Record-A-Call 44
- Using Group Listen 44
- Using Call Logs 45
- Remote Programming 46
- Messages 49
- Using Do-Not-Disturb 51
- Using Reminder Messages 52
- Paging Other System Users 53
- Hunt Groups 55
- Other Hunt Group Features 56
- Diverting Hunt Group Calls 57
- Monitoring Calls 57
- Using Barge-in 57
- Stealing Hunt Group Calls 57
- Troubleshooting 59
- Troubleshooting Tips 60
- Page 50 Mitel 62
- Page 52 Mitel 64
- AYYY/YYYYA 66
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