
5320e/5330e/5340e IP Phone SIP User and Administrator Guide
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Getting Started
In SIP mode, the Mitel
®
5320e, 5330e and 5340e SIP Phones manage their own call states and
features. SIP uses the Internet to connect your phone to other SIP phones. You can make calls
on the Public Switched Telephone Network (PSTN), or “regular”, phone network. You can also
call other SIP phones by using SIP URL or IP address (only from the Web Configuration Tool). If
you are registered with a SIP Service Provider, you may also be able to use the Web
Configuration Tool to place a call by user ID name or extension number.
For information about programming features on your SIP-supported phone, refer to this guide and
to the Web Configuration Tool online Help (see Supporting Documentation on page 8).
SIP User Accounts and Passwords
Your Administrator usually configures SIP accounts for SIP phone Users and Administrators. You
need a SIP User account in order to
Register your phone with your SIP Service Provider
Make calls by dialing a user ID name or extension number (only from the Web Configuration
Tool)
If you do not have a SIP user account, you can still use your phone with limited access to SIP
features and functionality.
SIP Administrative Mode
Administrators need an administrator user account and password to
Modify network configuration settings and SIP Service Provider information
Access SIP setting menus through the Web Configuration Tool Administrator pages.
See Administrator Tools on page 41 for more information.
About your SIP Phone
The Mitel 5320e, 5330e and 5340e SIP Phones are full-feature, dual port, dual mode enterprise-
class telephones that provide voice communication over an IP network. They both feature a large
graphics display (160 x 320) and self-labeling keys. The 5320e SIP Phone offers 8 programmable
multi-function keys, the 5330e SIP Phone offers 24 programmable multi-function keys, and the
5340e SIP Phone offers 48 programmable multi-function keys for one-touch feature access.
These phones provide ten fixed feature keys for convenient access to features such as
Conferencing, Redial, and many customizable user settings as well as navigational keys to
access various screens and application layers. The 5330e and 5340e SIP Phones also feature a
Unified Communicator (UC) Express application, which is a PC-based desktop programming tool,
that allows you to easily configure your phone from your Personal Computer (PC).
For more key and feature information, see Elements of Your Phone on page 4.
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