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Technician’s Handbook
1
Chapter 1 : Getting Started
3
Chapter 2 : Initial Setup
3
Chapter 5 : Maintenance
5
Table of Contents
7
Appendix D : Status LEDs
8
Appendix E : FRU Part Numbers
8
Getting Started
11
Purpose of This Handbook
13
Start Here Guide
15
Initial Setup
16
Install Hardware
16
Program System
16
Install System Software
16
Maintain System
17
About the 3300 ICP
18
Contacting Mitel
19
Connect PC to Controller
23
Power Up the Controller
24
MXe Server
24
Before You Begin
25
Connect Laptop PC
26
Setting your DNS Server IP
34
Verify the Connections
34
Enable Licenses and Options
39
Tool (Rel 6.0 or later)
41
Installer Tool
44
Administration Tool
45
Installation and Programming
49
(with an Ethernet L2 Switch)
53
Remove Controller Cover
57
Install Controller Modules
58
Install Controller Hardware
61
Rack Mount the Controller
61
CX II and CXi II
65
(see Step 9 below)
69
BRI Network Services Unit
70
Installing SX-200 Bays
72
CIM Connection
73
FIM Connection
73
Install Telephones
74
Program 5485 IP Paging Unit
76
Register an IP Device
78
Configure NSU via IMAT
83
Program NSU from IMAT
85
LS Trunk Selection in the UK
88
Music on Hold operation
90
Software Installation
103
Upgrade System Software
104
Page 1 of 2
106
Resume an Online Upgrade
107
Offline Upgrade
108
Cluster or Dimension Changes
113
Selection (continued)
114
(CX II/CXi II)
115
Dimensions
120
Apply a Software Patch
121
Maintenance
125
Check System
127
Maintain VoIP Security
128
View Logs
129
Collecting System Logs
130
Collecting System Lockup Logs
131
Downloading MXe Server Logs
132
Detect Device Moves for E911
133
Page 2 of 3
134
Page 3 of 3
135
Detecting Device Moves
136
Analyze IP Phone Issues
137
Disable Tool Analysis
138
Power Down the Controller
139
Perform a System Reset
139
Back Up a Database
140
Verifying the Backup
141
Restore a Database
142
Database Restore Procedure
143
Verify the Restore
144
Export Configuration Data
149
Import Configuration Data
150
(CXi/CXi II)
155
Recover MXe Server
156
Configure MAS Parameters
159
Install and Replace Units
167
Component Replacement Notes
169
MXe and MXe Server
170
PRE-FORMED
172
IDE CABLE
172
Page 2 of 2
177
Controller Modules
178
AX Controller
179
Stratum 3 Clock Module
183
Analog Main Board
185
CX II/CXi II
188
Analog Option Board
189
Application Processor Card
194
APC-CX(i)
198
APC Hard Drive (CX/CXi)
202
Housekeeping
204
Cable
204
Housekeeping cable
208
E2T or RTC Processor
212
Hard Drives
215
MXe III (Two Hard Drives)
225
Fan Complex
228
Power Supply Unit
231
Redundant Power Supply
232
RAID Controllers
233
MXe III
236
Line Cards
241
Controller Card (AX)
242
Flash Cards (AX)
243
512MB Flash 1 card present
244
Memory Module (CX, CXi, AX)
245
Install Cabinet FRUs
246
Hardware Reference
247
System Configurations
249
Controller Hardware Details
250
Controller Cabinet Numbering
257
T1/E1 Combo Card
258
Dual T1/E1 Framer
260
Quad BRI Framer
260
Controllers)
261
Board Pinouts (continued)
262
Line Cards (AX Controller)
263
Controller Alarm Port Pinouts
263
Network Services Units
264
Table 33: Quad
266
or Single CIM Port Connector
266
(Controller and ASU)
266
Unused Unused
267
BRI NSU DIP Switch Settings
269
BRI NSU
269
Analog Services Unit
270
Card Type Latch Color
271
4 + 12 Port Combo Green
271
Connector Pinout
272
Connector Pinout (continued)
273
5485 IP Paging Unit
276
SX-200 Bay
277
Installation Planner
279
Reserved IP Addresses
281
Networking
282
WAN Requirements
283
Other Considerations
283
Installation
285
DHCP Configuration Settings
286
Page 1 of 3
289
Server (Rel 7.0 and later)
294
IP Phone Settings
296
Telephone Programming Guide
296
Increasing DSP Resources
297
About the DSP II Module
298
DSP Resources
300
DSP Resources (continued)
301
DSP Notes
306
Appendix C
309
DHCP Server Settings
311
Configurations 2 and 3
314
Firewall/Port Forwarding
317
PPTP Remote Access
317
AX Configuration Procedures
322
Default VLAN 1
324
Voice VLAN
324
VLAN Routing
325
MXe/AX/CXi/CXi II IP Settings
328
Using a CXi/CXi II ICP
329
Using an MXe or AX ICP
330
Online Help
331
Voice Only Networks
332
Voice and Data Networks
333
Windows 2000 FTP Server
336
Status LEDs
339
Controller LEDs
342
(page 345)
343
(page 336)
344
CX II/CXi II)
346
Hard Drive or Flash Activity
346
RAID Controller
347
LAN Ethernet Ports
351
CIM, Embedded and Quad MMC
352
Controller Alarm
352
MXe/MXe Server, AX)
354
Power Supply Unit LEDs
355
Dual T1/E1 Framer Module
355
Quad BRI Framer Module
357
Network Services Unit LEDs
359
Universal NSU LED States
360
NSU Card Status
361
R2 NSU LED States
361
Figure 155: BRI NSU LEDs
362
BRI NSU LED States
363
Analog Services Unit LEDs
364
Universal ASU LS Circuit LEDs
365
ASU II Card LEDs
366
IP Device LEDs
367
Peripheral Cabinet LEDs
368
Circuit Status LEDs
369
SX-200 Bay LEDs
370
Table 100: FIM or LEDs
371
Table 99: BCC III LEDs
371
Digital Services Unit LEDs
373
DSU PRI and R2 Card LEDs
375
In-Line Power Unit LEDs
376
Power Unit Alarm
377
Power Unit Port Status
377
FRU Part Numbers
379
Hardware Part Numbers
381
Part Number Description
382
Services Units
383
Power Units
383
Consoles
384
SX-2000 Cabinets and Cards
384
SX-200 Bays
387
Software Part Numbers
388
Appendix F
391
System Parameters
393
Encryption Support
394
IP Set Features
395
IP Phone Power Consumption
396
Capacity
397
System Capacity
399
Older Hardware and Software
403
Release 7.0)
407
Point, integer value
409
Migrate SX-2000 PBX Hardware
414
Peripheral Cabinet
417
Digital Service Unit (DSU)
417
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